From RTP and volatility to Asian handicap and KYC, this glossary covers the words you encounter across our lobby, account pages and wallet screens — so nothing slows you down when you are ready to explore.
Scanning a game screen or deposit form goes faster when the words already make sense to you. When you see RTP listed on a slot title from Pragmatic Play or Habanero, knowing what it means lets you compare options in seconds rather than guessing.
FOUR TERM FAMILIES
Where Each Term Family Appears in the Lobby
Our lobby surfaces different language depending on which section you are in. The table below maps each term family to its natural home screen so you know exactly where to look when a word appears that you have not seen before.
Game Mechanics
Terms like RTP, volatility, paylines, multiplier and scatter appear on individual game detail screens, particularly on slots from Pragmatic Play, Spadegaming and Habanero. Look for the information icon or paytable button inside the game window to surface these values where the provider exposes them.
Odds and Markets
Asian handicap, over/under, decimal odds and match odds appear on every sports market line, including cricket fixtures such as BPL matches and international series. The odds format shown is set in your account preferences, and you can switch between decimal and fractional display from the settings menu.
Wallet and Payment Language
Deposit, withdrawal, pending balance, e-wallet and transaction ID appear on the wallet screen and in your account history. When you add funds using Rocket or Upay, the transaction record shows a reference number and a status — pending, confirmed or failed — that matches the terminology in this glossary.
Information Conditions
Rollover, turnover requirement, qualifying wager and wagering multiplier appear inside the terms attached to any active information. Before you opt in to anything showing on the promo board, reading these definitions helps you calculate whether the condition fits the games you already plan to play.
CORE GAME TERMS
Definitions for Core Gameplay Words
These six terms appear most often in slot and live casino screens. Each definition is written to match exactly how the word is used inside the lobby.
What does RTP mean?
RTP stands for Return to Player. It is a percentage that describes how much of all wagers a game is mathematically designed to return over a very large number of rounds. A higher RTP means a lower theoretical house margin over time.
What is house edge?
House edge is the mathematical advantage the game holds over the player, expressed as a percentage of each wager. It is the inverse of RTP on slots and is calculated differently on table games like roulette or baccarat.
What does volatility mean on a slot?
Volatility describes how a slot distributes its payouts. High-volatility slots pay less often but tend to produce larger individual wins when they do land. Low-volatility slots pay more frequently but in smaller amounts.
What is a wager or turnover requirement?
A wager or turnover requirement specifies how many times you must place qualifying bets before funds become available to withdraw.
What is a jackpot in slot terms?
A jackpot is a prize-style feature attached to certain slot titles where an accumulated or fixed top prize can be awarded during gameplay. Progressive jackpots grow with each qualifying wager placed across all players on that title.
What is a live dealer game?
A live dealer game streams a real human dealer running a physical table — roulette, baccarat or blackjack — from a studio. You place bets through your screen while watching the action in real time.
ODDS AND ACCOUNT TERMS
Odds, Payment and Account Word Definitions
These six terms appear primarily in sports markets, wallet screens and verification flows. If you have already read the core terms above, these fill in the remaining language you will encounter when navigating account and betting pages.
What is Asian handicap in sports betting?
Asian handicap is a betting format that removes the draw outcome by giving one team a virtual head start or deficit before the match begins. It is common on cricket and football markets.
What does over/under mean on a market line?
Over/under is a market where you bet on whether a measurable statistic — total runs in a cricket innings, total goals in a match — will finish above or below a stated number.
What is rollover in the context of a information?
Rollover is another term for wagering or turnover requirement. It states how many times a qualifying amount must be bet before associated funds unlock for withdrawal.
What is an e-wallet in the deposit screen?
An e-wallet is a mobile-based payment account that holds funds separately from a bank. In the tbk99 deposit screen, Rocket and Upay appear as e-wallet options for Bangladesh.
What does KYC mean on the account verification page?
KYC stands for Know Your Customer. It is an identity verification process that most platforms require before processing withdrawals above a threshold or confirming account ownership.
What is a transaction ID on the wallet screen?
A transaction ID is a unique reference number generated for each deposit or withdrawal. It appears in your account transaction history alongside the date, method and amount. If a Rocket or Upay payment needs to be traced or queried through support, quoting the transaction ID speeds up the process considerably.
TERMS IN REAL DECISIONS
How Several Terms Connect During a Lobby Session
Understanding individual definitions is only part of the picture. Seeing how two or three terms combine in a single lobby action is where the knowledge becomes practical.
VIP Slot Prize paytable screen
RTP and volatility appear together on the game detail panel. Reading both before opening the slot tells you the theoretical return rate and how frequently wins are distributed — two separate data points that together shape a session decision.
Cricket market line on Football Straight Bets
Asian handicap value and decimal odds sit on the same line. The handicap number adjusts the starting position; the odds number tells you the return per unit wagered on that adjusted outcome. Both must be read together for the market to make sense.
Rocket withdrawal request screen
Pending balance and KYC status both appear before a withdrawal processes. If KYC is marked incomplete, the withdrawal stays pending regardless of balance. The account verification page shows exactly which document step remains and links directly to the upload form.
Information terms detail page
Rollover multiplier and eligible game categories appear side by side in the terms panel. Checking both fields together — not just the multiplier — shows whether your planned games count toward clearing the requirement or are excluded from contributing.
GET TERM HELP
Ask Us When a Term or Feature Is Unclear
If a term appears in your account or on a market line and the definition here does not fully resolve the question, our support routes are available to clarify.
Live Chat
Open the live chat widget from any page on tbk99 to ask about a specific term in context — for example, why a particular game's RTP is not displayed, or what a status label in your wallet history means. The chat link is visible in the footer and the account menu.
Help Centre
The help centre on tbk99 contains published articles on wallet terms, KYC steps, information conditions and game mechanics. Search by keyword — try the exact term you are unsure about. Articles are updated when platform flows change, so check the date on any article you find.
Account Support Form
For wallet queries tied to a specific Rocket or Upay transaction — such as a pending status that has not resolved — submit a request through the account support form and include your transaction ID. The form is in the account menu under the Contact section.
PLATFORM USAGE QUESTIONS
Questions About Using the Features These Terms Describe
These questions focus on how the terms you have just read connect to specific actions inside the tbk99 lobby and account pages — not just what words mean in theory.
Where do I find RTP information for a slot in the lobby?
Open the slot from the lobby, then look for an information icon or a paytable button inside the game interface.
How do I switch the odds format shown on cricket markets?
Go to your account settings page and look for the odds display preference. You can switch between decimal and fractional formats from there.
How do I check my KYC status before requesting a Rocket withdrawal?
Open the account menu and navigate to the verification section. Your current KYC status is shown there alongside any outstanding document steps. Complete all prompted fields before submitting a withdrawal request — the wallet screen will reflect your verified status once the review on our side is finished.
Where can I see the rollover requirement on a current information?
Select the information from the promo board in your account area, then open the full terms section attached to it. The rollover multiplier, qualifying game types and expiry conditions are all listed there.
Can I deposit using Upay and still have the same wallet terms apply?
Yes. Depositing via Upay follows the same wallet flow as other supported methods. Your deposit appears in your account balance and your transaction history with a reference ID.
If a live dealer stream drops on mobile, does my bet still count?
A disconnected live dealer round is handled according to the round-completion rules in our published terms. If the bet was confirmed before the disconnection, the outcome is recorded on the server. Open your account transaction history after reconnecting — it will show the round result and any payout applied to your balance.